Name: Hotel Teatro
Address: 1100 14th Street, Denver, Colorado, 80202, United States

Frequently Asked Questions

Q: Can I add a special touch to my stay?

Yes. We would be happy to provide you with additional amenities to make your stay extra special. We offer a variety of options such as bath bombs/salts, champagne and chocolates, or a charcuterie board from The Nickel and many other personalized amenities. If you are interested, please reach out to our team at reservations@hotelteatro.com for assistance.

Q: What is your cancellation policy?

Reservations may be canceled up to 4:00 pm MST, two days (48 hours) prior to arrival to avoid the fee of one night’s room and tax. Please note that advance purchase rates are non-refundable at the time of booking.

Q: Who should I contact if I need to make changes to my reservation?

If you booked through Hotel Teatro website or made your reservation by calling our hotel directly, please contact one of our reservation agents at 888.727.1200. If you made your reservation through a third-party booking service such as Expedia, HotelTonight, etc., you will need to contact the third-party booking agent directly in order to make any changes.

Q: Is parking available at Hotel Teatro?

We provide valet parking at the front entrance of Hotel Teatro. Overnight parking is $59 per vehicle, parked in an offsite, covered/gated garage with 24/7 security. EV charging station is available at the Hotel, one vehicle at a time Teatro (Tesla vehicles require the appropriate adapter); please see valet for availability and assistance. We do provide event parking, and discounts to those dining in The Nickel restaurant.

Q: Does Hotel Teatro accept pets?

Dog-friendly hotel, while we love all animals, we only allow dogs and only accept service animals defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. This does not apply to emotional support, therapy, comfort, or companion animals because they have not been trained to perform a specific job or task, and therefore do not qualify as service animals under the ADA. Dogs stay free (no weight limit) Limit of 2 dogs per room. Dog food bowl, water bowl, beds are available upon request. Dogs can not be left unattended in the room and will be charged $500 for disturbance or damage fees.

Q: What is the Hotel Teatro housekeeping policy?

Housekeeping is available upon request. If you need fresh towels or replenishment of any items in your room, just dial 0 on your phone and member of our team will deliver them to your door.

Q: Can I smoke at Hotel Teatro?

Hotel Teatro is a 100% non-smoking property. Smoking is only permitted in designated outdoor areas. For the comfort of all guests, smoking is not allowed on the balconies of our balcony rooms. A fee of $500 per night will be applied if smoking is detected. This includes cigarettes, THC, Vapes, cigars, etc. ALL forms of smoking are prohibited.

Q: What is the minimum age requirement to check into a room?

A: Hotel Teatro requires guests to be at least 21 years of age. Guests must present a valid form of ID and a credit card upon arrival in order to reserve and check into a room.

Q: Is there a destination amenity fee like many other hotels in Denver?

A: Yes, Hotel Teatro has a Destination Amenity Fee for the amount of $28 plus tax that is charged daily. Please click here to view what is included.

Q: Is Hotel Teatro close to the Colorado Convention Center?

A: Hotel Teatro is conveniently located just two blocks from the Colorado Convention Center, a short walk through the Theater District downtown Denver.

Q: Do you have free local transportation?

A: Hotel Teatro is proud to provide hotel guests with the bonus amenity of our complimentary luxury rides to and from any destination within 2.5 miles of the hotel’s address (1100 Fourteenth Street, Denver 80202) This service is available on a first-come-first-serve basis.

Q: Do you have transportation to and from the Denver International Airport?

A: We do not offer shuttle service to and from Denver International Airport, however our concierge is happy to help arrange private transportation with notice. Denver is a ride-share friendly city, with both Uber and Lyft readily available at DEN. We also recommend taking the new RTD A-line from DIA to Union Station! Be sure to call the hotel's bell & valet so we can pick you up from union station via our courtesy hotel car. For schedule information, visit the RTD website.

Q: Can I get a late check out?

A: Hotel Teatro does offer late check out, which will be based on hotel availability. If late check out is available, there is a fee of $50.00 per hour after check out time of noon.

Q: What is the weather going to be like?

A: Many visitors don’t know that Colorado sees on average 300 days of sunshine throughout the year, but the weather can vary significantly day to day. While summers are warm and full of sunshine, Fall, Winter and Spring all bring cooler evenings. Be sure to pack a variety of clothes when visiting Denver, including a jacket! You can also view the current weather by clicking here. Looking like rain? We have umbrellas one hand, with limited availability. Cold? Bundle up and enjoy a warm cup of coffee or hot chocolate fireside in The Study.

Q: Do you have a laundry service?

A: Guests of Hotel Teatro can enjoy same day laundry services provided by a third party. Laundry must be given to the Front Desk by 8am to have it back the same day. Express services are available for an additional fee, however, they must also be received at the Front Desk by noon. Prices vary.

Q: How can I provide feedback on my recent stay?

A: Our goal is to provide the best guest experience available in Denver, complete with boutique charm and excellent customer service. We love reviews, and welcome you to leave your feedback on TripAdvisor, Facebook and Expedia. You can also email us directly!

Q: Is there free coffee available for hotel guests?

A: Each room is equipped with a Keurig and an assortment of coffees and teas. Not familiar with this coffee maker? We’ve provided some tips and tricks alongside your coffee pods. You can also enjoy La Colombe coffee from our lobby, or purchase a specialty coffee from very own barista in The Study, grab one to-go, or cozy up by the fire. Our coffee is available to your 24/7, our front desk team has barista training and can make sure you’re caffeinated when you need it.

Q: Is there a Spa onsite?

A: We do not have an onsite spa, however, we’re happy to arrange an offsite services prior to your arrival. To arrange, please contact our concierge via email at concierge@hotelteatro.com or by calling (303) 228-1100.

Q: How can I request a donation from Hotel Teatro?

A: Hotel Teatro is proud to support local fundraisers and silent auctions through donations. To be considered, please send an email to donations@hotelteatro.com.

Q: Do you have a business center for printing?

A: Hotel Teatro does not have a formal business center, but our staff is pleased to print out any guest requested items up to 20 pages, in black and white. $.10/copy over 20 pages in black and white, and $.20/copy for pages in color.

Q: Does my hotel room have a mini fridge or can I request one?

A: Every guest room at Hotel Teatro does have it's very own mini-fridge. They are disguised by our wood cabinetry, oftentimes in the cabinets directly below your television!

Q: Do you have a fitness center?

A: Enjoy a variety of gym necessities including treadmills, free weights, Peloton and more in our fitness center, located on the Concourse Level of the hotel.