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Faq

Everything You Need to Know

FREQUENTLY ASKED QUESTIONS

Can I add a special touch to my stay?

Yes. We would be happy to provide you with additional amenities to make your stay extra special. We offer a variety of options such as bath bombs/salts, champagne and chocolates, or a charcuterie board from The Nickel and many other personalized amenities. If you are interested, please reach out to our team at reservations@hotelteatro.com for assistance.

Reservations may be canceled up to 4:00 pm MST, two days (48 hours) prior to arrival to avoid the fee of one night’s room and tax. Please note that advance purchase rates are non-refundable at the time of booking.

If you booked through Hotel Teatro website or made your reservation by calling our hotel directly, please contact one of our reservation agents at 888.727.1200. If you made your reservation through a third-party booking service such as Expedia, HotelTonight, etc., you will need to contact the third-party booking agent directly in order to make any changes.

Yes. We provide valet parking at the front entrance of Hotel Teatro. Overnight parking is $67 per vehicle, parked in an off-site, covered/gated garage with 24/7 security. Garage height restrictions are 6’8”.
We also offer EV charging at the Hotel (one vehicle at a time; Tesla vehicles require the appropriate adapter). Please see the valet for availability and assistance. Event parking is available, along with discounts for guests dining at The Nickel restaurant or The Study Coffee + Wine Bar.

Hotel Teatro is a dog-friendly hotel. We welcome up to two dogs per room at no additional charge, with no weight limit.

Dog beds, food bowls, and water bowls are available upon request. For the comfort and safety of all guests, dogs may not be left unattended in guest rooms. A $500 fee will be applied for any disturbances or damages.

While we love all animals, only dogs are permitted. In addition to pet dogs, we welcome service animals as defined by the Americans with Disabilities Act (ADA): dogs that are individually trained to perform tasks or work for a person with a disability. The task(s) performed must be directly related to the individual’s disability.

Emotional support, therapy, and comfort dogs are also permitted. No other types of animals are allowed.

Housekeeping is available upon request. If you need fresh towels or replenishment of any items in your room, just dial 0 on your phone and a member of our team will deliver them to your door.

Hotel Teatro is a 100% non-smoking property. Smoking is only permitted in designated outdoor areas. For the comfort of all guests, smoking is not allowed on the balconies of our balcony rooms. A fee of $500 per night will be applied if smoking is detected. This includes cigarettes, THC, Vapes, cigars, etc. ALL forms of smoking are prohibited.

Hotel Teatro requires guests to be at least 21 years of age. Guests must present a valid form of ID and a credit card upon arrival in order to reserve and check into a room.

Yes, Hotel Teatro has a Destination Amenity Fee for the amount of $30 plus tax that is charged daily. Please click here to view what is included.

Hotel Teatro is conveniently located just two blocks from the Colorado Convention Center, a short walk through the Denver Theater District.

Hotel Teatro is proud to provide hotel guests with the bonus amenity of our complimentary luxury rides to and from any destination within 2 miles of the hotel’s address (1100 14th Street, Denver 80202). This service is available on a first-come-first-serve basis.

We do not offer shuttle service to and from Denver International Airport; however, our concierge is happy to help arrange private transportation with notice. Denver is a ride-share-friendly city, with both Uber and Lyft readily available at DEN. We also recommend taking the new RTD A-line from DIA to Union Station! Be sure to call the hotel’s bell & valet so we can pick you up from Union Station via our courtesy hotel car. For schedule information, visit the RTD website.

Hotel Teatro does offer late check-out based on availability. If late check-out is available, there is a fee of $50.00 per hour after check-out time of noon.

Many visitors don’t know that, on average, Colorado sees 300 days of sunshine throughout the year, but the weather can vary significantly day to day. While summers are warm and full of sunshine, Fall, Winter and Spring all bring cooler evenings. Be sure to pack a variety of clothes when visiting Denver, including a jacket! You can also view the current weather by clicking here. Looking like rain? We have umbrellas on hand, with limited availability. Cold? Bundle up and enjoy a warm cup of coffee or hot chocolate fireside in The Study Coffee + Wine Bar.

Guests of Hotel Teatro can enjoy same-day laundry services provided by a third party. Laundry must be given to the Front Desk by 8am for same-day return. Express services are available for an additional fee; however, they must also be received at the Front Desk by noon. Prices vary.

Our goal is to provide the best guest experience in Denver, complete with boutique charm and excellent customer service. We love reviews, and welcome you to leave your feedback on Google, TripAdvisorFacebook and Expedia. You can also email us directly!

Each room is equipped with a Keurig and an assortment of coffees and teas. Not familiar with this coffee maker? We’ve provided some tips and tricks alongside your coffee pods. You can also enjoy La Colombe coffee from our lobby, or purchase a specialty coffee from our friendly baristas in The Study, grab one to-go, or cozy up by the fire. Our coffee is available 24/7, as our Front Desk team has barista training and can ensure you’re caffeinated when you need it.

While we don’t have a full-service spa onsite, we do offer select med spa services onsite through our trusted partner, EVOLV, or schedule a service with them at their location and recieve a 10% discount exclusively for Hotel Teatro guests. To schedule services prior to your arrival, please contact our concierge at concierge@hotelteatro.com or by calling (303) 228-1100.

Hotel Teatro is proud to support local fundraisers and silent auctions through donations. To submit your request, please send an email to donations@hotelteatro.com.

Hotel Teatro does not have a formal business center, but our staff is pleased to print any guest requested items up to 20 pages, in black and white. $.10/copy over 20 pages in black and white, and $.20/copy for pages in color.

Every guest room at Hotel Teatro has its own mini fridge. They are disguised by our wood cabinetry, oftentimes in the cabinets directly below your television.

Enjoy a variety of gym necessities including treadmills, free weights, Peloton bikes and more in our fitness center, located on the Concourse Level of the hotel.

Yes, Hotel Teatro offers valet parking at the front entrance. Vehicles are parked in an off-site, covered/gated garage with 24/7 security. The garage height limit is 6’8”, so oversized vehicles may not be accommodated.
EV charging is available on-site (one vehicle at a time; Tesla vehicles require the correct adapter). For availability or assistance, please speak with the valet team.