Stay Longer, Save More — Members enjoy up to *15% off their next Denver stay. | Learn More
Stay Longer, Save More — Members enjoy up to *15% off their next Denver stay. | Learn More
Welcome to Hotel Teatro. Your privacy and the security of your personal information are of the utmost importance to us. This Privacy Policy outlines how Hotel Teatro (“we,” “us,” or “our”) collects, uses, protects, and discloses your information when you visit our website, [https://www.google.com/search?q=YourWebsiteAddress.com], use our services, or stay with us as a guest.
We are committed to being transparent about our data practices and protecting the data you entrust to us. By using our services, you agree to the collection and use of information in accordance with this policy.
We may collect various types of information in order to provide and improve our services to you.
a. Information You Provide Directly:
Personal and Contact Information: Your name, email address, postal address, phone number, and other similar contact data.
Reservation and Stay Information: Your booking dates, room preferences, special requests, services used (such as dining at The Nickel or spa services), and details of your travel party.
Payment Information: Credit card details, billing address, and other payment information required to process transactions.
Communication: Records and copies of your correspondence if you contact us, including feedback and survey responses.
Loyalty Program Information: Information related to your membership in any loyalty or marketing programs.
b. Information We Collect Automatically:
Technical and Usage Data: When you visit our website, we may automatically collect your IP address, browser type, operating system, device information, pages you view, and the dates/times of your visits.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to help our website function, analyze performance, and personalize your experience. For more details, please see our “Cookies and Tracking Technologies” section below.
c. Information from Third Parties:
We may receive your information from third parties, such as online travel agencies (OTAs), travel agents, or corporate booking partners through whom you have made a reservation.
We use the information we collect for various purposes, including:
To Fulfill Your Reservation: To process your bookings, manage your stay, and provide the services you request.
To Enhance Your Stay: To personalize your experience, accommodate your preferences, and ensure your comfort and satisfaction.
To Process Payments: To securely process payments for your stay and other services.
To Communicate With You: To send you reservation confirmations, pre-arrival information, and respond to your inquiries. With your consent, we may also send you marketing communications about special offers, events, and news.
To Improve Our Services: To analyze website usage and guest feedback to improve our property, services, and digital offerings.
For Security and Legal Purposes: To protect the safety of our guests and staff, prevent fraud, and comply with applicable laws and legal obligations.
We do not sell your personal information. We may share your information only in the following limited circumstances:
With Trusted Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, IT services, marketing, and guest communication platforms. These providers are contractually obligated to protect your information and use it only for the services we have hired them to provide.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
In Case of Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We have implemented reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
Our website uses cookies to enhance functionality and your user experience. Cookies are small data files stored on your device. We use them to remember your preferences, understand how you use our site, and for marketing purposes. You can control or refuse cookies through your browser settings, though some features of our website may not function properly without them.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
Access, Correct, or Delete your personal information.
Opt-Out of receiving marketing communications from us by using the “unsubscribe” link in our emails or by contacting us directly.
Lodge a Complaint with a data protection authority.
To exercise your rights, please contact us using the information provided below.
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time. The updated version will be indicated by a “Last Updated” date and will be effective as soon as it is accessible. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Your comfort and experience are paramount to us. If you have any questions, concerns, or require assistance regarding the accessibility of our hotel or website, please contact us directly. Our team is here to help and ensure your visit to Hotel Teatro is exceptional.
Hotel Teatro Contact Information:
Phone: 1.888.727.1200
Address: 1100 14th Street, Denver, Colorado 80202
We value your feedback as we continue to improve our accessibility offerings.
